Refund policy

BlackExcellence509LLC Return & Refund Policy
No stress. No hassle. Just excellence.

We stand by every piece we create—and your satisfaction is our top priority. If something’s not right, we’ll make it right.

You’ve Got 30 Days
You have 30 days from the day your item arrives to request a return.

Return Eligibility
We accept returns as long as your item is:

  • Unworn and unused

  • In its original packaging with tags

  • Accompanied by your receipt or proof of purchase

Start a Return
Email us at blackexcellence509llc@gmail.com with your order details.
If your return is approved, we’ll send you a prepaid shipping label and instructions.

Return Address:
BlackExcellence509LLC
96 Bismark Avenue
Valley Stream, NY 11581

Important: Returns sent without contacting us first will not be accepted.

Damaged or Wrong Item?
Please inspect your order upon arrival. If it’s damaged, defective, or incorrect, contact us immediately so we can make it right, we’re happy to help.

Exchanges
To exchange an item, return it first. Once accepted, place a new order for the product you want.

Refunds
Once your return is received, your refund will be issued to your original payment method within 10 business days.
If more than 15 business days pass and you haven't received your refund, please email us at blackexcellence509llc@gmail.com.

Thank you for supporting BlackExcellence509LLC.
We don’t just deliver style—we deliver pride.